Hakuhinkan Toy Park

Quick Facts

Last checked against official information: 2026-11-15.

What it is

Hakuhinkan Toy Park (博品館TOY PARK), operated by Hakuhinkan Co., Ltd., is one of Japan's oldest and most beloved toy stores, founded in 1899 in Ginza—Tokyo's most polished shopping district. The company began as the Teikoku Hakuhinkan Kankoba, a pioneering Meiji-era emporium, and the current white 10-storey Ginza building carries the name into its 127th year. The toy store occupies four floors, from 1F to 4F, stocked with roughly 200,000 items: dolls and character toys across the current toy floors, a "Stuffed Toy Paradise" of plush on 2F, Tomica and Plarail trains on 3F, and on 4F a full-size slot-car racing circuit where anyone can drive. It is deliberately built for adults as much as children—collectors, hobbyists and souvenir hunters included—and restaurants (5F–6F) and the Hakuhinkan Theater (8F) share the same building, making the flagship a half-day Ginza outing in itself.

How to order

1. Work the Ginza Flagship Floor by Floor (1F–4F):
   • Dolls: Ask staff for the current doll section and consult the current 1F–4F floor guide; do not plan a separate basement doll floor or 3D studio visit from an old guide.
   • 1F – Events & Variety Goods: Seasonal items, stationery, party goods and Japan-themed souvenirs—best first stop for gifts.
   • 2F – Plush & Characters: The "Stuffed Toy Paradise" with a wide range of plush, character goods (Ghibli, Disney, Pokémon and more) and traditional Japanese dolls such as kokeshi.
   • 3F – Kids' Toys & Educational Toys: Tomica die-cast cars, Plarail trains, LEGO, Sylvanian Families and a BRIO wooden-railway play area.
   • 4F – Games, Hobby & Racing Park: Plastic models, figures, board games and video games, plus the Hakuhinkan RACING PARK slot-car circuit (1/32 scale, about 36 m)—rental cars and controllers are provided, so you can race empty-handed for about ¥300 per 5 minutes.
2. Pick Items Up Yourself:
   • This is a self-service store: browse freely, try the many hands-on demo corners, and carry your picks to any register.
   • Fragile or boxed-behind-glass collector items are handled by floor staff—just ask.
3. Checkout (Standard or Tax-Free):
   • Pay at the floor registers; for tax-free, purchases at the Ginza store's toy counters on 1F–4F are processed at the tax-free counters on 2F, 3F and 4F.
   • If your same-day total at the store reaches ¥5,000 or more (before tax), present your original physical passport at a tax-free counter: you pay the tax-included price and the purchase is registered for tax-free; the consumption tax is refunded after customs confirmation when you leave Japan—see "Tax-free — refund method" under Payment & practical info.
4. Airport Branches for Last-Minute Gifts:
   • Compact Toy Park shops listed at Narita, Haneda and New Chitose airports stock the most giftable slice of the range—character goods, plush and Japan souvenirs—handy before a flight home.

What to order first

1. Licca-chan Dolls & Outfits (リカちゃん; ask staff for the current section): Japan's iconic fashion doll since the 1960s, with store-exclusive dresses and collector editions you will not find in ordinary toy shops.
2. Tomica & Plarail (トミカ・プラレール, 3F): Takara Tomy's die-cast mini cars and blue-rail train sets—look for limited-edition models sold only at select stores.
3. Plush Souvenirs (2F): From the second-floor plush selection—Japanese-character plush, realistic animal plush and traditional dolls that pack flat and travel well.
4. A Race at Hakuhinkan RACING PARK (4F): Five minutes on the big 1/32 slot-car circuit with a rental car and controller—no experience or gear needed, and great for kids and adults alike.
5. Traditional Japanese Toys & Character Goods (1F–2F): Kendama, daruma, kokeshi and spinning tops alongside Ghibli, Disney and Pokémon goods—the classic "Japan souvenir" haul in one building.

Payment & practical info

Prices and details checked: November 2026.

• Payment Accepted: Cash, credit cards (including UnionPay), Suica/PASMO and other transit IC, e-money and QR payments such as Alipay, WeChat Pay and PayPay. Accepted brands can vary by register, so keep cash as a backup.
• Hours: Ginza Main Store typically 11:00 AM to 8:00 PM, open year-round. Airport branches follow their terminal hours (Haneda's shop, for example, runs longer hours than Ginza); the Karuizawa shop follows Karuizawa Prince Shopping Plaza hours. Always check the official site before a special trip.
• Tax-free — refund method (checked 2026-11-11): Since 1 November 2026, Hakuhinkan's tax-free shopping follows Japan's refund system: you pay the tax-included price and register your purchase with your physical passport on the day of purchase. Hakuhinkan's official tax-free page offers the service to overseas visitors spending ¥5,000 or more at the Ginza store's toy counters on the 1st to 4th floors, with tax-free counters on the 2nd, 3rd and 4th floors where you show your passport at payment; the ¥5,000 minimum is calculated before tax, at one store, on one day. At departure, complete customs export confirmation at a tax-free procedure terminal before checking in your baggage, within 90 days of purchase, showing the goods only if the terminal flags you; the consumption tax is then refunded by the store or its designated refund operator through the method registered at purchase—customs confirms the export and never pays refunds itself, and cash collection at a designated airport refund terminal may be available only for eligible purchases from participating stores. Confirmation is per tax-free purchase record: toys and other non-consumables may be opened and used during your trip as long as they are exported and confirmed, but any consumables on the same record must not be consumed in Japan or that record loses its refund. There is no sealed-packaging rule and no ¥500,000 cap. Hakuhinkan has not published a specific refund operator or fee, so confirm the refund method at the tax-free counter. Source: Hakuhinkan Official Website – Tax-Free Service.
• Tax-Free Status: Tax-Free (refund system) is confirmed at the Ginza Main Store on purchases of ¥5,000 or more before tax (same store, same day) at the 1F–4F toy counters, processed at the 2F/3F/4F tax-free counters. Tax-free handling at the airport branches could not be confirmed on the official website—ask at the branch before you buy.

Good to know / Common mistakes

• Start at the Top: Take the glass elevator to 4F and work down—you will catch the Racing Park before it gets busy and finish at the souvenir floor.
• Use the Current Floor Guide: The official Ginza guide lists toy floors 1F–4F. Ask staff about dolls and any personal-figure service before making a special trip; older basement-floor descriptions may be out of date.
• Don't Skip the Airport Branches: If Ginza doesn't fit your schedule, the Haneda and Narita shops carry a tight, gift-focused edit of the same stock—including their own slot-car entertainment at Haneda.
• Hands-On Is Encouraged: Demo corners across the floors are meant to be played with. It's the rare Ginza store where touching the merchandise is the point.

Sources

• Hakuhinkan Official Website (Verified: 2026-11-11)
• Hakuhinkan Toy Park – Official Ginza Store Page (Verified: 2026-11-11)
• Hakuhinkan Toy Park – Official Tax-Free Service Page (Verified: 2026-11-11)
• Hakuhinkan Toy Park – Official Karuizawa Prince Shopping Plaza Store Page (Verified: 2026-11-11)