Cafe & Sweets · Practical guide
nana's green tea Japan Guide for Tourists: Uji Matcha Parfaits & Healthy Donburi
Prices, ordering steps, payment details, and common mistakes — in one place.
Quick Facts
| Feature | Details |
|---|---|
| Category | Dining / Modern Japanese Matcha & Green Tea Cafe (nana's green tea Official Website) |
| Store Count | Approximately 80 locations in major shopping centers and transit hubs across Tokyo, Yokohama, Osaka, Kyoto, Nagoya, Sapporo, and Fukuoka, operated by Nanaha Co., Ltd. (Store Locator) |
| Ordering Style | Counter order and upfront payment (fast-casual semi-self service); receive order number or electronic buzzer; take seat in modern salon; pick up tray when buzzer rings; return tray to return shelf |
| Membership Required? | No reservation or membership required (optional official mobile app for loyalty points) |
| Approximate Price Range | Specialty beverages (Matcha Latte, Hojicha) ~¥600–¥750; signature tall parfaits ~¥1,000–¥1,400; savory rice bowls and udon noodles ~¥1,000–¥1,400; average spend ~¥1,000–¥2,000 per person; all tax-included (as of September 27, 2026; subject to revision) |
| Payment Methods | Cash, major credit cards (Visa, Mastercard, JCB, American Express, Diners Club, UnionPay), Japanese transit IC cards (Suica, PASMO, etc.), electronic money (iD, QUICPay, Rakuten Edy), and shopping mall QR code payments (PayPay, Rakuten Pay, d-barai, au PAY, Alipay, WeChat Pay) |
| Multilingual Support | Counter ordering menus and official online menus feature clear English translations, dietary illustrations, and photographs |
What it is
nana's green tea, operated by Nanaha Co., Ltd., is Japan's premier contemporary Japanese tea-house chain. Inspired by the concept of "A New Shape for Japan" (Atarashii Nihon no Katachi), the brand reimagines traditional tea ceremony culture for modern urban lifestyles. With minimalist, light-wood interiors inspired by traditional tea rooms (Chashitsu), nana's green tea sources authentic, ceremonial-grade green tea leaves directly from historic Uji in Kyoto. It is celebrated worldwide for its towering Matcha Shiratama Parfaits, freshly whisked hojicha lattes, and delicate warabi-mochi, alongside a clean, nourishing savory food menu featuring fresh tuna and avocado donburi and comforting dashi noodle soups.
How to order
Ordering at nana's green tea is modern, fast, and relaxed:
- Approach the order counter: Walk up to the main counter at the cafe entrance.
- Review the English photo menu: Browse the laminated counter menu with English titles, allergen icons, and photos.
- Choose sweets, drinks, or meals:
- Sweets & Parfaits: Order signature matcha or hojicha parfaits, anmitsu, or seasonal cakes.
- Drinks: Choose hot or iced matcha lattes, roasted green tea (Hojicha), or brown rice tea (Genmaicha). You can request soy milk or oat milk substitutions where available.
- Savory Meals: Select a lunch set like the Tuna Avocado Donburi or warm chicken udon.
- Pay at the counter: Settle payment using cash, credit card, transit IC card, or smartphone QR payment.
- Take your order number / buzzer: The barista will hand you an electronic call buzzer or a tall plastic table number.
- Find a comfortable seat: Walk into the dining area and pick an open table or booth.
- Collect your tray: When your buzzer vibrates and flashes, walk to the pickup counter (Uketori-guchi) to collect your freshly prepared tray.
- Return tray when finished: After relaxing, carry your tray to the return station (Henkyoku-guchi).
What to order first
Dishes below reflect iconic customer favorites officially highlighted on the nana's green tea Official Website and verified row records:
- *Matcha Shiratama Parfait (抹茶白玉パフェ): The brand's signature showstopper; layered with rich Uji matcha ice cream, bitter matcha jelly, chewy handmade rice dumplings (Shiratama*), sweet adzuki bean paste, vanilla soft serve, and crispy cereal (~¥1,100–¥1,350 tax-included as of September 2026).
- *Hojicha Raw Chocolate Parfait (ほうじ茶生チョコレートパフェ)*: A decadent layered parfait featuring roasted green tea ice cream, silky hojicha-infused ganache chocolates, and hojicha jelly.
- *Matcha Latte (抹茶ラテ)*: Made with freshly whisked Uji green tea and steamed milk, offering a vibrant balance of natural sweetness and deep green tea fragrance (~¥650–¥750 tax-included).
- *Natural Tuna & Avocado Grated Yam Donburi (Tennen Maguro to Avocado no Tororo Donburi)*: Fresh slices of raw Pacific tuna and ripe avocado over steamed rice, drizzled with grated Japanese mountain yam and savory soy dressing (~¥1,200–¥1,400 tax-included).
- *Handmade Warabi-Mochi (Warabi Mochi): Chewy, chilled bracken-starch jelly dusted with fragrant roasted soybean flour (Kinako) and served with rich black sugar syrup (Kuromitsu*).
Payment & practical info
Practical dining and payment guidance based on official Nanaha Co. policies (consult the Official Store Directory for branch locations):
- Accepted Payment Methods: Accepts cash, international credit cards (Visa, Mastercard, JCB, American Express, Diners Club, UnionPay), Japanese transit IC cards (Suica, PASMO, etc.), electronic money (iD, QUICPay, Rakuten Edy), and commercial facility QR code apps (PayPay, Rakuten Pay, d-barai, au PAY, Alipay, WeChat Pay).
- Prime Shopping Mall Locations: Most locations are situated inside high-traffic department stores and station malls (such as Lumine, Parco, Marui, or Tokyo Skytree Town), making them an ideal afternoon rest stop during shopping.
- Balanced Menu for Mixed Groups: If someone in your party doesn't want sweets, they can enjoy healthy hot dashi udon or sashimi rice bowls, while others feast on giant parfaits!
- Wi-Fi & Power Outlets: Connected to host shopping mall Wi-Fi; select counter seats feature charging outlets.
- Tax-Free Status: Not eligible for tax-free shopping. Cafe dining is domestic consumption.
Good to know / Common mistakes
- Assuming it's only a dessert cafe: Many visitors don't realize nana's green tea serves fantastic, wholesome savory meals like raw tuna rice bowls and warm dashi noodles! It is an outstanding spot for a clean, light lunch.
- Underestimating parfait portions: The parfaits are tall, layered, and very generous. If you've just eaten a heavy meal, consider sharing one parfait between two people alongside a pot of hot tea.
- Skipping Hojicha: While matcha gets all the international attention, roasted green tea (Hojicha) has a deeply aromatic, nutty, roasted flavor with lower caffeine that locals obsess over—definitely try a hojicha latte or parfait!
- Tipping staff: Tipping is never accepted in Japan. Settle your exact bill total at the entrance order counter.
FAQ
Q1: What tea leaves does nana's green tea use? nana's green tea sources its premium green tea leaves and ceremonial-grade matcha directly from historic tea plantations in Uji, Kyoto.
Q2: How much does a visit to nana's green tea typically cost? A specialty matcha latte costs around ¥650–¥750, while signature parfaits or savory lunch rice bowls cost around ¥1,100 to ¥1,400 per person (tax-included as of September 2026).
Q3: Can foreign tourists easily order in English? Yes. Counter menus feature clear English titles, photographs, and allergy guidance, and staff in major city branches are accustomed to international travelers.
Sources
- nana's green tea Official Website: https://www.nanasgreentea.com/ (Verified: 2026-09-27)
- nana's green tea Store Directory: https://www.nanasgreentea.com/blogs/shoplist (Verified: 2026-09-27)