Retail & Shopping · Practical guide
OWNDAYS
20-Minute Fast Eyewear, Global Warranty & Multilingual Care
What to expect, how it works, payment details, and common mistakes — in one place.
Quick Facts
| Feature | Details |
|---|---|
| Japanese name | オンデーズ (OWNDAYS) |
| Category | Retail / Global Fast Fashion Eyewear, Ultra-Fast Prescription Optical Glasses, Sunglasses & Snap-on Hybrid Frames (OWNDAYS Official Website) |
| Store Count | Over 260 stores across Japan (and over 550 stores across 13 countries worldwide), situated in major international airport terminals (Haneda, Narita, Kansai KIX), terminal railway complexes, and premier urban shopping malls, operated by OWNDAYS Inc. (Store Locator) |
| Ordering Style | Ultra-efficient global retail format: open-display frame browsing; high-tech remote digital optometry testing; cashier payment with automated Tax-Free export logging; industry-fastest 20-minute precision lens edging; personalized anatomical fitting; global digital warranty registration |
| Membership Required? | No membership or ID required to purchase (optional OWNDAYS account syncs warranty worldwide across all international branches); original passport for Tax-Free purchase registration (Visit Japan Web tax-free QR accepted at supporting stores) |
| Approximate Price Range | Simple all-inclusive complete set pricing ~¥7,000, ¥9,000, ¥11,000, ¥13,000, or ¥16,000 tax-included (subject to revision); strictly ¥0 additional fee for premium ultra-thin aspheric lenses (1.60 / 1.67 / 1.74 index) regardless of prescription power; Tax-Free available on purchases of ¥5,000+ (excluding tax) |
| Payment Methods | Cash, all major international credit cards (Visa, Mastercard, JCB, American Express, Diners Club, UnionPay), Japanese transit IC cards (Suica, PASMO, ICOCA), electronic money, and global mobile wallets (PayPay, Alipay, WeChat Pay, d-Barai, Rakuten Pay) |
| Multilingual Support | Industry gold standard in tourist support: multilingual touchscreen optometry systems; fluent English, Chinese, and Korean staff in major hubs; complete multilingual web portals; worldwide warranty honored across Asia, Europe, and Australia |
What it is
OWNDAYS (オンデーズ), headquartered in Tokyo and operating over 550 stores across 13 countries, is widely celebrated as one of Japan's most international, tourist-friendly eyewear chains. Designed specifically for modern fast-paced travelers, OWNDAYS pioneered a standout service proposition: any prescription, regardless of astigmatism or high nearsightedness, receives ultra-thin aspheric lenses (up to 1.74 ultra-high index) for ¥0 extra charge, completed in as little as 20 minutes! What truly sets OWNDAYS apart globally is their revolutionary "Global Customer Warranty" (世界共通安心保証): if you buy a pair of glasses in Tokyo, your warranty, frame adjustments, and complimentary lens replacements are fully honored at any OWNDAYS store in Singapore, Taiwan, Hong Kong, Australia, Thailand, or Vietnam!
How to shop
- Explore the Curated In-House Collections: Walk into the open, boutique-style storefront. Frames are clearly labeled with all-inclusive pricing tiers (e.g., ¥7,000, ¥9,000, ¥13,000). Distinct sub-brands include AIR Ultem (featherweight), John Dillinger (vintage gentleman acetate), Graph Belle (feminine elegance), and OWNDAYS SNAP (magnetic sunglasses).
- Speedy Digital Optometry (or Lensometer Reading):
- Bring your frame to the optometry desk.
- Hand over your existing glasses for instant prescription duplication, or take a free computerized eye test. OWNDAYS utilizes cutting-edge remote vision testing terminals with multi-language prompts (English, Chinese, Korean, Japanese) using universal Landolt C-ring optical targets.
- ¥0 Lens Upcharge Guarantee:
- All standard clear single-vision orders automatically receive premium ultra-thin aspheric lenses (1.60, 1.67, or 1.74 index) with UV400 protection and dust/oil-resistant coatings for zero additional charge.
- Progressive lenses (遠近両用) or colored fashion tints can be upgraded for nominal fees (though progressives require several lab business days).
- Checkout & 2026 Tax-Free Refund Registration:
- Present your original physical passport at checkout — or, if the store supports it, show your Visit Japan Web tax-free QR code instead.
- Under Japan's refund-based tax-free system (2026 rules), you pay the tax-inclusive retail total, and the staff logs your export purchase electronically with Japan Customs.
- Before boarding your international departure flight (within 90 days of purchase), present your passport at an airport tax-free procedure terminal before checking your luggage: if the terminal clears the purchase, confirmation is complete; only if it flags the purchase do you take the goods to the customs inspection point for a physical check. Once Customs has confirmed the export, the store refunds the tax through the refund method you registered at purchase — for example back to your card, or cash at a contracted refund counter (a handling fee may be deducted). There is no general airport counter that pays out refunds for every shop, so confirm the store's method when you buy.
- Collect in Just 20 Minutes: Your custom lenses are carved and edged in the open in-store laboratory in approximately 20 minutes. The optician performs a precision multi-point ergonomic adjustment around your ears and nose bridge, hands you your protective case, and issues your Global Warranty card.
Services & options
- AIR Ultem Series (エアーウルテム): Super-flexible, featherweight frames crafted from Ultem resin that weigh roughly the same as a single coin and bend effortlessly without deformation.
- OWNDAYS SNAP (スナップ 2-Way メガネ): Premium optical frames equipped with a specialized magnetic polarized sunglass lens clip that attaches firmly in a fraction of a second.
- John Dillinger Vintage Acetate Frames: Bold, retro-inspired chunky acetate and metal combination frames designed for timeless creative elegance.
- Memory Metal Flexible Titanium Frames: Hyper-elastic nickel-titanium bridge and temple frames that automatically bounce back to their original shape even after extreme twisting.
Payment & practical info
Prices and details checked: November 2026.
- Payment Accepted: Visa, Mastercard, JCB, Amex, Diners, UnionPay, Suica/PASMO/ICOCA, Alipay, WeChat Pay, PayPay, and cash.
- Hours: Typically 10:00 AM to 9:00 PM (airport terminal branches open early to accommodate flight schedules).
- Global Warranty Coverage: 1-year warranty on frames; 1-year warranty offering two free lens power replacements if your vision changes; valid at any OWNDAYS branch worldwide!
Good to know / Common mistakes
- Airport Branch Convenience: If your vacation schedule is packed, you can visit OWNDAYS inside Haneda Airport (Terminal 3), Narita Airport, or Kansai Airport (KIX), get tested, and pick up your finished glasses before boarding your flight!
- Global Warranty Peace of Mind: Make sure you take a photo of your warranty card and receipt. If your glasses become loose, bent, or scratched months later in your home country, any local OWNDAYS store in Singapore, Bangkok, Taipei, or Sydney will service them for free.
- Complex Astigmatism or High Powers: Even if your prescription is -8.00 or higher with strong astigmatism, OWNDAYS includes 1.74 ultra-thin aspheric lenses for ¥0 extra charge.
FAQ
- Q: Is the 20-minute finish really true?
- A: Yes! As long as your prescription matches in-stock clear single-vision lenses, precision robotic edging machines cut and bevel the lenses in under 20 minutes.
- Q: Can I get progressive/bifocal lenses on the same day?
- A: No, progressive lenses (遠近両用) require individualized optical surfacing at the central manufacturing laboratory, which takes 7 to 10 business days.
- Q: How does the 2026 Tax-Free refund work for airport departures?
- A: Keep your glasses and purchase receipt handy. Present your passport at an airport tax-free procedure terminal prior to airline bag drop: if the terminal clears the purchase, export confirmation is complete; only if it flags the purchase do you take the goods to the customs inspection point for a physical check. The refund itself is made by the store through the refund method registered at purchase (such as a card refund or a contracted refund counter), not paid out at the airport — check the method and any handling fee when you buy.
Sources
- OWNDAYS Japan Official Website (Verified: 2026-11-07)
- OWNDAYS Store Locator & International Airport Shops (Verified: 2026-11-07)
- OWNDAYS Global Customer Warranty Specifications (Verified: 2026-11-07)