KOMEHYO

Quick Facts

What it is

KOMEHYO (コメ兵), founded in 1947 in Nagoya's historic Osu shopping district, is universally recognized as Japan's grandest and most prestigious luxury reuse department store. Spanning grand multi-story buildings in Shinjuku and Ginza that resemble five-star luxury shopping centers, KOMEHYO commands global respect for its peerless authentication standards. Employing more than 300 specialized master appraisers equipped with proprietary AI verification technology and microscopic inspection laboratories, KOMEHYO maintains a zero-tolerance policy toward counterfeits. For international buyers seeking authenticated Rolex timepieces, Hermès Birkin or Kelly bags, Cartier jewelry, and Chanel archival fashion, KOMEHYO is the most trusted retail sanctuary in Asia.

How to shop

1. Step into an Urban Flagship: Enter grand flagships like KOMEHYO SHINJUKU (8 floors of luxury) or KOMEHYO GINZA. Floors are divided cleanly by category: Watches, Handbags, Fine Jewelry, and Designer Apparel.
2. Personal Showcase Viewing:
   • All luxury watches and bags are secured in museum-grade glass showcases.
   • Catch the eye of a staff specialist. They will don clean white cotton gloves and place your chosen item onto a velvet presentation tray.
   • You are invited to handle the item, inspect the stitching and hardware, try watches on your wrist, and examine dials using jewelers' loupes.
3. Review the Condition Grade & Accessories:
   • The tag lists the official KOMEHYO Condition Grade (S: Unused, A: Excellent/Near Mint, B: Good with gentle wear).
   • Staff will confirm whether original warranty cards (Garantii), factory boxes, chronometer certificates, and extra bracelet links are included.
4. VIP Tax-Free Checkout:
   • Present your original foreign passport with valid tourist entry stamp — or, at stores that support it, your Visit Japan Web tax-free QR code.
   • You pay the full tax-included price; staff register your purchase for tax-free, and the 10% consumption tax is refunded after customs confirmation when you leave Japan—see "Tax-free — refund method" under Payment & practical info.
   • Pay with international credit cards (multiple cards can be split for large purchases) or cash. Your item is delicately packaged in custom protective dust bags and hard boxes.

Services & options

1. Pre-Owned Rolex & Luxury Timepieces (Rolex Submariner, Datejust, Omega Speedmaster): Inspected, accuracy-regulated, and polished in-house by licensed watchmakers.
2. Hermès Handbags (Birkin, Kelly, Constance, Picotin): World-class collections of authenticated Hermès bags in rare leathers (Togo, Epsom, Clemence) and seasonal colorways.
3. Chanel Classic Flap & Quilted Handbags: Pristine caviar leather and lambskin classic flaps complete with serial holograms and authenticity cards.
4. Fine Estate Jewelry (Cartier Love, Van Cleef & Arpels Alhambra, Tiffany & Co.): Certified authentic diamond, platinum, and gold jewelry professionally ultrasonically cleaned and polished.

Payment & practical info

Prices and details checked: November 2026.

• Payment Accepted: Visa, Mastercard, JCB, Amex, Diners, UnionPay, Alipay, WeChat Pay, and cash.
• Payment Splitting: KOMEHYO allows customers to split large transactions across multiple credit cards or combine cash and card payments.
• Tax-free — refund method (checked 2026-11-07): Since 1 November 2026, Japan's tax-free program is a refund system, including at KOMEHYO: you pay the tax-included price, the store registers your purchase against your passport (or your Visit Japan Web tax-free QR code at stores that support it), and at departure you complete customs confirmation before checking in your baggage, within 90 days of purchase; the consumption tax is then refunded through the method registered at purchase. The minimum is ¥5,000 or more before tax at one store in one day; the old sealed-packaging rule and the ¥500,000 cap no longer apply. KOMEHYO has not published a brand-specific refund operator or fee in the sources checked, so confirm the refund method at the tax-free counter before you pay. Source: JNTO – Japan's New Tax-Free Shopping System.
• Hours: Typically 11:00 AM to 8:00 PM.

Good to know / Common mistakes

• 100% Genuine Guarantee: KOMEHYO is a founding member of the Association Against Counterfeit Product Distribution (AACD). Buying here eliminates the counterfeit anxiety common in secondary online marketplaces.
• Inter-Store Transfers: If you see a specific watch or bag on KOMEHYO's official website located at their Nagoya or Osaka branch, staff can often arrange an internal transfer to the Shinjuku or Ginza store for you to view in person!
• Tax-Free ID Rule: Bring your original passport booklet — digital photos on smartphones or photocopies cannot be processed. Stores that support the Visit Japan Web tax-free QR code can register your purchase from the code instead; support varies by store, so confirm at the counter.

Sources

• KOMEHYO Japan Official Website (Verified: 2026-11-07)
• KOMEHYO Store Locator & Flagship Information (Verified: 2026-11-07)
• KOMEHYO Anti-Counterfeiting & Quality Guarantee (Verified: 2026-11-07)